rss icon Subscribe
desktop mobile

Wallem Rolls out Cloud-based Solution

 Frank Coles, CEO. Photo: Wallem Group

Laxman Pai

The technology driven maritime solutions provider Wallem Group is rolling out cloud-based software to reduce paperwork and streamline workflows across its ship agency business.

Hong Kong-based ship manager said in a release that simplifying the management of documentation and actions required in port calls in a unified system will reduce administrative overheads and enable Wallem's agents to enhance service quality and consistency to customers worldwide.

Wallem has chosen to migrate to the a3 Agency System, marking an important milestone in a broader corporate transformation envisioned by CEO Frank Coles to cast off outdated and inefficient practices and make way for approaches founded on transparency and intelligent use of technology.

With each appointment agents must attend to mountains of documentation, including cargo manifests, letters of authority, notices of readiness, stowage plans and bills of lading. At the same time, they have to watch over every stage of the port call, liaising with numerous stakeholders to make sure that a string of tasks are completed in the right way and in the right order.

Agents must also be ready to respond to unplanned eventualities such as weather delays or hold ups in loading or unloading, as well as to make allowances for scheduled inspections and surveys. When managing multiple appointments simultaneously, the workload and associated responsibility quickly escalates.

a3 saves times and reduces the risk of error by providing Wallem's agents with an intuitive interface for assigning and managing tasks associated with an appointment. Curated dashboards make it easier to keep track of progress for the duration of a port call. The system grants agents greater oversight and acts as a safeguard mechanism to prevent uncompleted tasks holding up workflow or causing delays.

The enterprise-grade solution has built-in functionality for generating reports on key operational metrics, such as time in port, operational delays and the KPI's that are important to our principals for greater transparency about their vessels and cargoes.

Wallem Chief Executive Frank Coles said: "a3 will let Wallem's team of agents work smarter with the sort of tools they expect to use in the 21st century. As a purpose-built system it reduces data-entry and administration through automated processes and third-party integration, meaning our agents can handle more port calls more efficiently, with less risk."

a3 Agency Systems CEO Travis Monson said: "Frank Coles' vision for Wallem aligns closely with our ideals. The a3 Agency System was designed from the ground up for today's shipping agent. This project is about more than deploying a3 to help Wallem's agents to perform their job more easily and more effectively; it is about fostering a culture that embraces technology to improve business processes and provide a long-term pathway for continual improvement."

Jul 19, 2019

 

Technology

Hurtigruten Trio Due for Hybrid Power Upgrades

BATTERY POWERED: Hurtigruten is converting three more ships to become hybrid-powered. Photo: MAXIMILIAN SCHWARTZ/Hurtigruten

Three vessels lined up for large-scale makeovers will be transformed to hybrid powered expedition

S. Korea Plans Autonomous Ship Research Facility

Photo: Kongsberg Digital

UIPA, the South Korean Information and Communication Technology Promotion Agency, awarded

US Patent Approval for Wave Energy

Jussi Åkerberg, Chief Technology Officer (CTO) of AW-Energy Oy (Photo: AW-Energy Oy)

AW-Energy Oy, a Finnish wave energy technology developer, received an “approval” for AW-Energy’s

Software Solutions

Completion of the EU Research Project SHIPLYS

Logo: SHIPLYS

SHIPLYS (Ship life cycle software solutions) is a three-year project that started in September 2016.

DNV GL's ShipManager for Saipem 7000

Saipem 7000 (Photo courtesy of DNV GL)

Saipem, a energy and infrastructure solution provider, is implementing DNV GL’s hull planned

Helm Partners with ACTion for subM Compliance

Logo: Helm

Helm Operations and the ACTion group of Channelview, TX have signed a new partnership agreement to

Maritime Apps